{"id":140558,"date":"2024-12-12T12:57:44","date_gmt":"2024-12-12T07:27:44","guid":{"rendered":"https:\/\/tradebrains.in\/features\/?p=140558"},"modified":"2024-12-12T12:57:47","modified_gmt":"2024-12-12T07:27:47","slug":"tata-group-stock-jumps-after-launching-kaleyra-ai-for-customer-interactions","status":"publish","type":"post","link":"https:\/\/tradebrains.in\/features\/tata-group-stock-jumps-after-launching-kaleyra-ai-for-customer-interactions\/","title":{"rendered":"Tata Group stock jumps after launching Kaleyra AI for customer interactions"},"content":{"rendered":"<div class=\"trade-content_2\" style=\"margin-left: auto;margin-right: auto;text-align: center;\" id=\"trade-1394475231\"><p><a href=\"https:\/\/tradebrains.in\/get\/telegram\/\"><img decoding=\"async\" class=\"alignnone wp-image-101992\" src=\"https:\/\/tradebrains.in\/features\/wp-content\/uploads\/2023\/01\/telegram-channel-300x119.png\" alt=\"\" width=\"148\" height=\"59\" \/><\/a> <a href=\"https:\/\/news.google.com\/publications\/CAAqBwgKMN3Epgswxc--Aw?hl=en-IN&amp;gl=IN&amp;ceid=IN%3Aen\"><img decoding=\"async\" class=\"alignnone wp-image-123430\" src=\"https:\/\/tradebrains.in\/features\/wp-content\/uploads\/2024\/05\/follow-on-google-news-300x82.png\" alt=\"follow-on-google-news\" width=\"222\" height=\"61\" srcset=\"https:\/\/tradebrains.in\/features\/wp-content\/uploads\/2024\/05\/follow-on-google-news-300x82.png 300w, https:\/\/tradebrains.in\/features\/wp-content\/uploads\/2024\/05\/follow-on-google-news-150x41.png 150w, https:\/\/tradebrains.in\/features\/wp-content\/uploads\/2024\/05\/follow-on-google-news.png 468w\" sizes=\"(max-width: 222px) 100vw, 222px\" \/><\/a><\/p>\n<\/div><p>This Tata Group stock deals in a wide range of communication, cloud, mobility, collaboration, network, connected solutions, and data center services.was in focus after the company launched Kaleyra AI to define customer interactions.&nbsp;<\/p><div class=\"trade-content_7\" style=\"margin-left: auto;margin-right: auto;text-align: center;\" id=\"trade-4193151338\"><!-- Composite Start --> \r\n <div id=\"M923760ScriptRootC1549812\"> \r\n <\/div> \r\n <script src=\"https:\/\/jsc.mgid.com\/t\/r\/tradebrains.in.1549812.js\" async> \r\n <\/script> \r\n <!-- Composite End --><\/div><h2 class=\"wp-block-heading has-medium-font-size\"><strong>Price Action&nbsp;<\/strong><\/h2><p>With a market capitalization of Rs.52,313.18 Crores, the shares of <strong><a href=\"https:\/\/portal.tradebrains.in\/stocks\/TATACOMM\" target=\"_blank\" rel=\"noreferrer noopener\">Tata Communications Limited<\/a><\/strong> were up by 1.17 percent in the day\u2019s trade touching a day\u2019s high of Rs. 1,861.65 per share. The stock reiterated from the day\u2019s high and was trading at Rs. 1,835.55 per share which is 0.24 percent lower than the previous closing price of Rs. 1,839.95 apiece.\u00a0<\/p><h2 class=\"wp-block-heading has-medium-font-size\"><strong>What Happened&nbsp;<\/strong><\/h2><p>The stocks of Tata Communications rose after the company launched Kaleyra AI which defines customer interactions. This is an addition to the company\u2019s portfolio. This is designed to integrate communication channels through agent interfaces and use GenAI to streamline, personalize, and engage customer interactions.&nbsp;<\/p><p>The capabilities include a GenAI template generator for WhatApp which crafts message variants for WhatsApp and extends it to SMS and rich communication services, Conversational AI Data Reporting which enables complex data queries and processes natural language for customers and Conversational AI No-Code Builder which is helpful for business users to create \u201cInteraction Assistants\u201d offering conversational responses in text and rich media format for customers and workforces.&nbsp;<\/p><div class=\"trade-content_5\" id=\"trade-2635758750\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-4023722985638610\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- in_content_2_news -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-4023722985638610\"\r\n     data-ad-slot=\"7925020301\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script><\/div><h2 class=\"wp-block-heading has-medium-font-size\"><strong>Management Commentary&nbsp;<\/strong><\/h2><p>On this recent development, Mauro Carobene, the head of Customer Interaction Suite for Tata Communications said \u201cFor customer-facing roles, the portfolio will significantly improve engagement and interaction rates. In early controlled demos, we observed marked reductions in the mean time to respond and resolve issues, especially during peak query volumes. For C-suite decision-makers, our generative AI-powered reporting and insights will enhance visibility into enterprise performance, all via a simple natural language interface.\u201d&nbsp;<\/p><h2 class=\"wp-block-heading has-medium-font-size\"><strong>About the Company&nbsp;<\/strong><\/h2><p>Tata Communications Ltd which was formerly Videsh Sanchar Nigam Limited, is a leading telecommunications provider headquartered in Mumbai. They specialize in voice and data transmission services which include international long-distance voice, bandwidth leasing<\/p><p>on undersea cables, and managed security services. Their business model focuses on enabling digital transformation for enterprises globally, leveraging its extensive subsea fiber network that carries around 30 percent of the world&#8217;s internet routes. Tata Communications aims to improve connectivity and efficiency across various industries through innovative solutions and cutting-edge technology.&nbsp;<\/p><h2 class=\"wp-block-heading has-medium-font-size\"><strong>Financials &amp; Ratios&nbsp;<\/strong><\/h2><p>Its Revenue from operations increased by 18.37 percent year on year from Rs. 4,872 Crore in Q2FY24 to Rs. 5,767 Crore in Q2FY25, accompanied by profits of Rs. 221 Crore to Rs. 227 Crore.&nbsp;<\/p><p>In terms of Return ratios, it has reported a return on equity (ROE) of 30.62 percent and a return on capital employed (ROCE) of 12.14 percent. It has a net profit margin of 5.05 percent as of FY24.&nbsp;<\/p><h2 class=\"wp-block-heading has-medium-font-size\"><strong>Shareholding Pattern&nbsp;<\/strong><\/h2><p>As of September 2024, the shareholding pattern with the promoter&#8217;s stake holding a share of 58.86 percent in Tata Communications, Foreign Institutional Investors (FII) holding around 18.07 percent, Domestic Institutional Investors (DII) holding around 13.45 percent, and public holdings standing at 9.62 percent.&nbsp;<\/p><div class=\"trade-content-10\" id=\"trade-4222951840\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-4023722985638610\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- in_content_3_news -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-4023722985638610\"\r\n     data-ad-slot=\"2969612066\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script><\/div><blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p><strong>Written by Santhosh S&nbsp;<\/strong><\/p><\/blockquote><h4 class=\"wp-block-heading has-medium-font-size\" id=\"h-disclaimer\"><strong>Disclaimer<\/strong><\/h4><div class=\"wp-block-image\"><figure class=\"aligncenter size-medium\"><img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/tradebrains.in\/features\/wp-content\/uploads\/2022\/02\/warning-disclaimer-300x300.png\" alt=\"\" class=\"wp-image-26306\"\/><\/figure><\/div><p><strong>The views and investment tips expressed by investment experts\/broking houses\/rating agencies on <a href=\"http:\/\/tradebrains.in\/\">tradebrains.in<\/a> are their own, and not that of the website or its management. Investing in equities poses a risk of financial losses. Investors must therefore exercise due caution while investing or trading in stocks. Dailyraven Technologies or the author are not liable for any losses caused as a result of the decision based on this article. Please consult your investment advisor before investing<\/strong>.<\/p><div class=\"trade-after-content\" id=\"trade-4034576720\"><div id=\"taboola-below-article-thumbnails\"><\/div>\r\n<script type=\"text\/javascript\">\r\n  window._taboola = window._taboola || [];\r\n  _taboola.push({\r\n    mode: 'alternating-thumbnails-a',\r\n    container: 'taboola-below-article-thumbnails',\r\n    placement: 'Below Article Thumbnails',\r\n    target_type: 'mix'\r\n  });\r\n<\/script>\r\n<script type=\"text\/javascript\">\r\n  window._taboola = window._taboola || [];\r\n  _taboola.push({flush: true});\r\n<\/script><\/div>","protected":false},"excerpt":{"rendered":"<p>This Tata Group stock deals in a wide range of communication, cloud, mobility, collaboration, network, connected solutions, and data center services.was in focus after the company launched Kaleyra AI to define customer interactions.&nbsp; Price Action&nbsp; With a market capitalization of Rs.52,313.18 Crores, the shares of Tata Communications Limited were up by 1.17 percent in the [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":131034,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[31,1789],"tags":[948,936,2597,8211,8214,8213,8212,3103,10039,9900],"class_list":["post-140558","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-trending-news","tag-stock-market","tag-stock-market-news","tag-stocks-to-watch","tag-tata-communications","tag-tata-communications-business","tag-tata-communications-latest-news","tag-tata-communications-share-price","tag-tata-group-stock","tag-tata-group-stock-latest-news","tag-why-is-tata-communications-share-going-up"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v25.0) - 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