{"id":42443,"date":"2022-05-13T18:31:00","date_gmt":"2022-05-13T13:01:00","guid":{"rendered":"https:\/\/tradebrains.in\/features\/?p=42443"},"modified":"2022-05-13T18:28:11","modified_gmt":"2022-05-13T12:58:11","slug":"avi-jet-airways-2","status":"publish","type":"post","link":"https:\/\/tradebrains.in\/features\/avi-jet-airways-2\/","title":{"rendered":"Jet Airways to have best possible app, website among Indian carriers: CEO"},"content":{"rendered":"<div class=\"trade-content_2\" style=\"margin-left: auto;margin-right: auto;text-align: center;\" id=\"trade-1667785612\"><p><a href=\"https:\/\/tradebrains.in\/get\/telegram\/\"><img decoding=\"async\" class=\"alignnone wp-image-101992\" src=\"https:\/\/tradebrains.in\/features\/wp-content\/uploads\/2023\/01\/telegram-channel-300x119.png\" alt=\"\" width=\"148\" height=\"59\" \/><\/a> <a href=\"https:\/\/news.google.com\/publications\/CAAqBwgKMN3Epgswxc--Aw?hl=en-IN&amp;gl=IN&amp;ceid=IN%3Aen\"><img decoding=\"async\" class=\"alignnone wp-image-123430\" src=\"https:\/\/tradebrains.in\/features\/wp-content\/uploads\/2024\/05\/follow-on-google-news-300x82.png\" alt=\"follow-on-google-news\" width=\"222\" height=\"61\" srcset=\"https:\/\/tradebrains.in\/features\/wp-content\/uploads\/2024\/05\/follow-on-google-news-300x82.png 300w, https:\/\/tradebrains.in\/features\/wp-content\/uploads\/2024\/05\/follow-on-google-news-150x41.png 150w, https:\/\/tradebrains.in\/features\/wp-content\/uploads\/2024\/05\/follow-on-google-news.png 468w\" sizes=\"(max-width: 222px) 100vw, 222px\" \/><\/a><\/p>\n<\/div><p>Jet Airways will have the best possible app, website and IT systems and services among all Indian carriers without losing the human touch, its CEO Sanjiv Kapoor said on Friday.<\/p><div class=\"trade-content_7\" style=\"margin-left: auto;margin-right: auto;text-align: center;\" id=\"trade-1569980809\"><!-- Composite Start --> \r\n <div id=\"M923760ScriptRootC1549812\"> \r\n <\/div> \r\n <script src=\"https:\/\/jsc.mgid.com\/t\/r\/tradebrains.in.1549812.js\" async> \r\n <\/script> \r\n <!-- Composite End --><\/div>\n<p>&#8220;Human interaction cannot be fully replaced by technology &#8212; it must always be there as a backup, especially when things go wrong (during irregular operations, etc),&#8221; he stated in an email to employees.<\/p>\n<p>The airline will announce its aircraft order soon after it receives its air operator certificate (AOC), Kapoor noted.<\/p>\n<p>On May 5, Jet Airways conducted its test flight to and from Hyderabad in a step towards obtaining the AOC.<\/p><div class=\"trade-content_5\" id=\"trade-1185836579\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-4023722985638610\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- in_content_2_news -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-4023722985638610\"\r\n     data-ad-slot=\"7925020301\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script><\/div>\n<p>The airline in its old avatar was owned by Naresh Goyal and had operated its last flight on April 17, 2019. The Jalan-Kalrock Consortium is currently the promoter of Jet Airways.<\/p>\n<p>Kapoor&#8217;s email, which has been accessed by PTI, said the airline will &#8220;very soon conduct&#8221; its proving flight, the last step before obtaining the AOC.<\/p>\n<p>Proving flights are similar to commercial flight with officials of aviation regulator DGCA, executives and flight crew of the carrier concerned on board.<\/p>\n<p>After obtaining the AOC, Jet Airways plans to restart commercial flights in the July-September quarter.<\/p>\n<p>Kapoor said, &#8220;\u200bThe Top 3 priorities for any CEO should be to 1. Create the right culture, 2. Hire the best people, treat them well, and pay them fairly and on-time, 3. Help develop the best strategy. In that order.&#8221; The CEO, in his email, enlisted 10 guiding principles for employees.<\/p>\n<p>The tenth principle said that Jet Airways is a people-focused airline for the digital age.<\/p><div class=\"trade-content-10\" id=\"trade-1379759738\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-4023722985638610\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- in_content_3_news -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-4023722985638610\"\r\n     data-ad-slot=\"2969612066\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script><\/div>\n<p>&#8220;\u200bWe will have the best app, website, and IT systems and services possible. However, we will not give up the human touch &#8212; there will always be the option to speak with a human. We are in the people and customer business,&#8221; Kapoor elaborated.<\/p>\n<p>The first principle stated that as an airline, safety is paramount and therefore, there will be absolutely no room for short-cuts or compromises.<\/p>\n<p>The second principle stated that common sense, values and principles will guide Jet Airways and not some &#8220;rigid&#8221; rulebook.<\/p>\n<p>&#8220;At all levels, people will be empowered to make decisions by values and common sense; values such as respect, fairness, empathy, transparency, decency and hard work,&#8221; Kapoor elaborated.<\/p>\n<p>The third principle mentioned that the company&#8217;s culture will be based on love, passion and mutual respect and not fear.<\/p>\n<p>Open, transparent and regular communication between senior management and other employees will be the fourth principle, according to Kapoor.<\/p>\n<p>Political views should be kept outside the office, the fifth principle said.<\/p>\n<p>There should be no &#8220;chalta hai (anything goes)&#8221; attitude, the sixth principle noted.<\/p>\n<p>The seventh principle elaborated on the fact that professionalism must be maintained in &#8220;our dealings and our appearances, at work or outside of work&#8221;.<\/p>\n<p>The eighth principle stated that the results and output of each employee will be the final adjudicator for efforts and contribution, and not face-time.<\/p>\n<p>&#8220;A desire to &#8216;Think Different&#8217; while being customer-driven&#8221; will be the company&#8217;s ninth guiding principle, Kapoor mentioned. PTI DSP SMN<\/p><p><\/p><div class=\"trade-after-content\" id=\"trade-3936738050\"><div id=\"taboola-below-article-thumbnails\"><\/div>\r\n<script type=\"text\/javascript\">\r\n  window._taboola = window._taboola || [];\r\n  _taboola.push({\r\n    mode: 'alternating-thumbnails-a',\r\n    container: 'taboola-below-article-thumbnails',\r\n    placement: 'Below Article Thumbnails',\r\n    target_type: 'mix'\r\n  });\r\n<\/script>\r\n<script type=\"text\/javascript\">\r\n  window._taboola = window._taboola || [];\r\n  _taboola.push({flush: true});\r\n<\/script><\/div>","protected":false},"excerpt":{"rendered":"<p>Jet Airways will have the best possible app, website and IT systems and services among all Indian carriers without losing the human touch, its CEO Sanjiv Kapoor said on Friday. &#8220;Human interaction cannot be fully replaced by technology &#8212; it must always be there as a backup, especially when things go wrong (during irregular operations, [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":41459,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[1696,31],"tags":[],"class_list":["post-42443","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporate-action","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v25.0) - 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