Synopsis: Hexaware Technologies Limited has entered into a strategic partnership with SmartRent Inc. to implement AI-native customer operations, intelligent revenue management solutions, and Salesforce Revenue Cloud. The collaboration is aimed at enhancing customer experience, accelerating revenue processes, and driving AI-led business transformation.
Shares of Hexaware Technologies Limited are likely to remain in focus after the company announced a strategic partnership with SmartRent Inc., a leading technology provider for apartment communities and smart operations solutions in the rental housing industry, to accelerate AI-driven transformation across customer operations and revenue processes.
Hexaware Technologies Limited has a total market capitalization of approximately Rs. 32,243.31 crore. The company’s shares were trading at Rs. 527.50 apiece on the stock exchange. The stock has declined 1.69 percent over the last five trading sessions, while it has gained 1.39 percent over the last month. The stock touched a 52-week high of Rs. 900 and a 52-week low of Rs. 400.
According to the company’s press release, the partnership will focus on three key transformation initiatives. Hexaware will deploy AI-native customer experience solutions using advanced Voice AI agents and intelligent orchestration across voice, email, and chat channels to improve customer support and service quality. The company will also implement an intelligent bill-to-cash platform designed to enhance revenue operations by integrating data, analytics, automation, and workflow management, helping improve collections and reduce Days Sales Outstanding (DSO). In addition, Hexaware will deploy Salesforce Revenue Cloud Advanced to modernize SmartRent’s lead-to-order process, enabling faster quotation cycles, stronger pricing governance, and improved visibility across the revenue pipeline.
The collaboration highlights the growing adoption of artificial intelligence across enterprise operations. Organizations are increasingly integrating AI into customer service, finance, and sales functions to automate repetitive tasks, improve response times, optimize cash flows, and enable data-driven decision-making. AI-powered customer support, workflow automation, and intelligent revenue management are becoming key priorities as enterprises seek to improve operational efficiency while enhancing customer satisfaction.
The partnership is also strategically significant for Hexaware as it strengthens the company’s positioning in the fast-growing AI and digital transformation market. By combining AI capabilities with cloud platforms such as Salesforce, Hexaware continues to expand its portfolio of high-value enterprise solutions that support customers in modernizing business processes and improving operational performance.
For investors, the collaboration reinforces Hexaware’s strategy of focusing on AI-led digital transformation and enterprise automation. While the financial value of the partnership has not been disclosed, successful implementation could strengthen the company’s presence in the global technology services market, deepen client relationships, and create opportunities for additional AI-driven transformation engagements across industries.
Incorporated in 1992, Hexaware Technologies Limited is a global technology and business process services company providing AI-driven digital and technology solutions. The company offers services across cloud, data and AI, enterprise platforms, application modernization, automation, cybersecurity, and business process services, helping enterprises accelerate digital transformation across multiple industries.
Disclaimer: The views and investment tips expressed by investment experts/broking houses/rating agencies on tradebrains.in are their own and not that of the website or its management. Investing in equities poses a risk of financial losses. Investors must therefore exercise due caution while investing or trading in stocks. Trade Brains Technologies Private Limited or the author are not liable for any losses arising from decisions based on this article. Please consult your investment advisor before investing.
